POWERMAXX DPF POWER CLEAN - High Power Cleaner for Diesel Particle Filters

TERMS AND CONDITIONS

Making A Purchase   Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling  Order confirmation will be sent via email within 2 working days of the order being placed. Occasionally, however, we may experience problems with availability. In these circumstances you will be notified of any delays and asked whether you wish to proceed with the order.

Delivery Schedule  We deliver your order right away. We will normally send your order to you on the next business day.

You must inform us within three working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added.

Credit Card Security Your credit card details for orders from this website are never seen by anyone at Duxback Ltd, Paypal receive your card details, and process them for us.

PayPal is the most preferred way to pay online in the UK because it's safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.

Reaching Us If you need to reach us, please email us using the from on the contact page,

Cookies are used on this shopping site to keep track of the contents of your shopping cart, You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies.

If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Guarantee We guarantee your satisfaction. If your DPF Power Clean arrives damaged, or if you are not completely satisfied with the product please return it to us in it’s original packaging and unused.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

Please see return instructions for further details.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

 

Duxback Ltd

Bruton House

2 High Street

Bruton

Somerset BA10 0AA